What do I do if I get a "Your purchase could not be completed" message? Bill Thompson May 18, 2022 21:47 Updated What do I do if I get a "Your purchase could not be completed" message? If you receive this message after trying to complete a purchase you will need to contact Google or Apple Support so they can help correct the error. Google Support Apple Support Related articles I was charged but did not receive my purchase! I accidentally purchased Power Crystals, can I get a refund? collector to super edition upgrade kit not including season 1 How can I earn more free Power Crystals? What is a VIP? Comments 0 comments Please sign in to leave a comment.